About

Prathamesh Shraddha Sudhakar Palve is a Technical Support Team Lead at WPMU DEV, a company that provides WordPress plugins, themes, and support. With almost five years of experience in the field, Prathamesh has become an expert in understanding and resolving member issues, communicating with them through various channels, and educating them on how to make the most out of the products. As a Technical Support Team Lead, Prathamesh is responsible for managing a team of support ninjas and ensuring that they provide excellent service to the members. He explores the possibilities of improvement and development to enhance the product features and takes feedback from the members to help improve the products. Before joining WPMU DEV, Prathamesh worked as a Happiness Engineer at StoreApps Technologies LLP, where he helped users learn how to use WordPress and discussed issues with them to resolve them. He also understood the requirements and made feature requests to improve the product. Prathamesh has a Bachelor of Computer Applications degree from Vinayaka Mission's Research Foundation - University and completed his schooling at New Horizon Public School. He is highly skilled in technical support, customer service, and communication. He has been a WPTV Moderator (WordPress Contributor) and a GTE for Mr_IN. In summary, Prathamesh Shraddha Sudhakar Palve is a Technical Support Team Lead with almost five years of experience in providing technical support and customer service. He is highly skilled in communicating with members, resolving their issues, and educating them on how to use the products. He is a valuable asset to any company that values excellent customer service and support.